Tote bag

What is the average delivery time?

The average delivery time is 2 to 3 business days in France and 5 business days internationally. You can request your tracking number to follow the delivery of your package in real time.

Can I receive international shipping?

We offer international shipping, regardless of your residence. We encourage you to educate yourself on customs procedures and taxes applicable in your country of residence.

What are the delivery options?

You have the choice between collecting your order in store in Nîmes or opting for delivery to a relay point or to your home anywhere in France.

What should I do if the jeans I received do not fit my size?

If the size of the jeans does not fit you, please send us an email with photos of the product worn. We will evaluate the difference between the size of the jeans received and the size that fits you, and then we will contact you by phone or email to discuss the size to send you.

Can I make an exchange?

Yes, you can make an exchange by returning the product to our address at 2 rue Auguste Pelet, 30000 Nîmes and informing us of the reasons for the exchange, either by inserting a note in the box or by sending us an email. All instructions relating to the exchange procedure are available on our website.

How long does it take to receive the new item after a return?

If the replacement product is in stock, you should receive it within 48 hours after we receive your return in our store.

How can I get a refund?

To request a refund, simply contact us by email and inform us of your request. If you made an online payment by credit card or PayPal, the refund will be made directly to the card or account you used when paying. No RIB is required for the refund.